Legal Notice

Hotel Palacio de Santa Inés

Legal Notice

INSTITUTO ANDALUZ DE OCIO Y HOSTELERIA, S.L. informs you that access to and use of the Website is subject to these Terms of Use, and we therefore recommend that you read them. The user undertakes to use the website in accordance with these rules and the legal regulations in force at the time of use. In the event of non-compliance, the user must refrain from using it.

Identification Data

En cumplimiento de la Ley 34/2002 de Servicios de la Sociedad de la Información y Comercio Electrónico (en adelante LSSICE), se detallan los datos de identificación:

    CIF/NIF nº: B18641563
    Registered Office: CUESTA SANTA INES, 9, 18010, GRANADA (SPAIN)
    Registered in the Mercantile Register of Granada, Volume 1037, book 0, folio 6, section 8, page Gr21928.
    Telephone number: (+ 34) 958 22 23 62
    Contact email:


The Website (hereinafter, the “Website”) is owned by INSTITUTO ANDALUZ DE OCIO Y HOSTELERIA, S.L. (hereinafter, “the Provider”) and its purpose is to advertise the Provider’s products or services, consisting of accommodation and hospitality services.

Conditions of Use

Access to or use of this Website in any form confers the status of “User”, and implies unreserved acceptance of each and every one of these Conditions, and the Provider reserves the right to modify them at any time. From time to time, special conditions may be established for the use of the Website and its contents.

This Website has been reviewed and tested to ensure that it functions correctly. In principle, it can be guaranteed to function properly 365 days a year, 24 hours a day. However, the Provider does not rule out the possibility of force majeure or acts of God making it impossible to access the Website. Therefore, the Provider does not guarantee continuous access, nor the correct viewing, downloading or use of the elements and information contained in the website, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.

Responsibility of INSTITUTO ANDALUZ DE OCIO Y HOSTELERIA, S.L. and force majeure

The Provider shall not be liable for any damages, losses, losses, claims or expenses arising from the use of the Website. It shall only be liable to remove, as soon as possible, any content that may cause such damage, provided that it is notified accordingly.

In particular, it shall not be liable for damages that may arise, among others, from:

  • Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in the telecommunications lines and networks, or by any other cause beyond The Provider’s control.
    Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other means.
    Improper or inappropriate use of the Website.
    Security or browsing errors caused by a malfunction of the browser or by the use of non-updated versions of the same.
    Social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government.

User Obligations

The User must provide truthful information when filling in the forms contained in the Website with his/her personal data and keep them updated at all times so that they correspond to his/her real situation.

The User shall be solely liable for any false or inaccurate statements made and for any damages caused to the Provider or Third Parties as a result of the information provided.

Notwithstanding the foregoing, the User shall also refrain from using the Website inappropriately or in breach of applicable law.

The Provider may interrupt the service or immediately terminate the relationship with the User if it detects that the use of its Website or any of the services offered therein is negligent or wilful, inappropriate or contrary to the legal regulations in force.


In the event that the Website includes links to other websites managed by third parties, as it is impossible to control the content of these, the provider assumes no responsibility for such content. In any case, if inappropriate content or content contrary to current legislation is observed, the redirection to said website will be immediately withdrawn and the competent authorities will be informed of the content in question.

Intellectual and Industrial Property

The Provider has the necessary licences and authorisations for the elements of the Website, its programming, contents and graphics.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in any case the prior written authorization by the Provider. Any use not previously authorised by the Provider shall be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to the provider and which may appear on the Website belong to their respective owners, who shall themselves be responsible for any possible controversy that may arise with respect to the same.

Duration, Suspension and Termination

The services and information on the Website are provided for an indefinite period of time. However, the Provider may temporarily suspend or terminate them when, in its opinion, the following reasons exist


The resolution of any conflict or interpretation arising from this document shall be within the jurisdiction of the Courts and Tribunals of the city of GRANADA, with express waiver of the parties to any other jurisdiction that may apply.